Frequently Asked Questions

FAQs

We are an online cleaning service provider in UAE that connects professional and top-rated cleaning service providers with people looking for cleaning services. We are currently operating in the UAE.
Yes! We are working on 7 days of the week, including Fridays.
Yes, we always do provide our cleaning materials.
  • Vacuum cleaner
  • Mop & Bucket
  • Multi-purpose cleaning spray
  • Glass cleaner
  • Floor cleaner
  • Jiff
  • Bleach
  • Microfiber Cloths
  • Toilet cleaner
  • Furniture polish
  • Sponges
You can pay by cash, cheque or via online bank transfer.
You can use our social media, phone number or email address to contact us. When you provide more details, we can help you faster and better.
We are flexible. You can cancel your booking with a 72-hour notice. You can reach out to us at info@conciergeae.com or +971 58 594 9863 at least 72 hours before your cleaning session is supposed to take place to update your booking details. If you would like to cancel or reschedule your booking within 72 hours of your booking’s start time, 50% of the booking fee will be charged.
You don’t have to provide any cleaning materials as we always provide our own;
  • Vacuum cleaner
  • Mop
  • Multi-purpose Cleaning Spray
  • General Purpose Polish
  • Floor cleaner
  • Bleach
  • Limescale Remover
  • Micro Fibre Cloths
  • Furniture Polish
  • Sponges

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